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Conditions of Use – Electronic Repair Company
Welcome to Electronic Repair Company (“ERC”). By accessing our website, placing an order, or using our services, you agree to the following Terms and Conditions, including our Shipping Policy, Return Policy, Privacy Policy, disclaimers, and all notices published on this website.
General Disclaimer
Digital Products & Online Accounts
Digital products include, but are not limited to:
Please contact us before ordering if you need compatibility confirmation or technical guidance.
Activated software, tools, licenses, memberships, and online accounts cannot be returned, exchanged, or refunded.
Digital orders are usually delivered or activated within 24–48 hours after payment confirmation.
Physical Products
Physical items usually require 3–7 business days for preparation, testing, and packaging before shipment.
All shipments include a tracking number.
Customers are responsible for providing complete and accurate billing and shipping information. ERC is not responsible for delays, losses, or delivery issues caused by incorrect customer information.
The customer assumes responsibility for shipments once handed over to the shipping carrier.
If a shipment is refused or rejected for reasons unrelated to ERC error, the customer is responsible for all shipping and return costs.
Customers are also responsible for any customs duties, import taxes, insurance fees, or local government charges required by their country.
Returns & Exchanges
For physical products, return requests must be made within 5 business days from the return request date.
To qualify for a return:
Returns may be approved for replacement, store credit, or refund at ERC’s discretion.
Shipping costs, customs fees, taxes, and return shipping charges are non-refundable.
Incomplete returns or items returned without original packaging or documentation may not be accepted.
Website Errors & Order Corrections
Although we work hard to keep our website accurate and updated, errors may occasionally occur regarding:
We reserve the right to:
International Orders & Export
ERC serves both domestic and international customers.
Prices shown on the website do not include:
If needed, ERC may assist with export documentation at additional cost.
Limitation of Liability
ERC shall not be held liable for:
Updates to Terms
ERC reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website or services constitutes acceptance of the updated terms.
Welcome to Electronic Repair Company (“ERC”). By accessing our website, placing an order, or using our services, you agree to the following Terms and Conditions, including our Shipping Policy, Return Policy, Privacy Policy, disclaimers, and all notices published on this website.
General Disclaimer
- Product prices, availability, specifications, and promotions may change at any time without prior notice.
- All trademarks, brand names, and logos mentioned on this website belong to their respective owners.
- While we do our best to provide accurate information, ERC is not responsible for typographical errors, incorrect specifications, or incomplete product information.
- Manufacturer specifications, warranty terms, and software features may change without notice.
- ERC reserves the right to refuse, cancel, or limit any order at its sole discretion without explanation.
- ERC may suspend or blacklist accounts involved in suspicious activity, abuse, fraud, chargebacks, unauthorized reselling, or policy violations.
Digital Products & Online Accounts
Digital products include, but are not limited to:
- ECU manuals
- Software and files
- Dumps and codes
- Online accounts and memberships
- Training courses and digital downloads
Please contact us before ordering if you need compatibility confirmation or technical guidance.
Activated software, tools, licenses, memberships, and online accounts cannot be returned, exchanged, or refunded.
Digital orders are usually delivered or activated within 24–48 hours after payment confirmation.
Physical Products
Physical items usually require 3–7 business days for preparation, testing, and packaging before shipment.
All shipments include a tracking number.
Customers are responsible for providing complete and accurate billing and shipping information. ERC is not responsible for delays, losses, or delivery issues caused by incorrect customer information.
The customer assumes responsibility for shipments once handed over to the shipping carrier.
If a shipment is refused or rejected for reasons unrelated to ERC error, the customer is responsible for all shipping and return costs.
Customers are also responsible for any customs duties, import taxes, insurance fees, or local government charges required by their country.
Returns & Exchanges
For physical products, return requests must be made within 5 business days from the return request date.
To qualify for a return:
- Product must be unused
- Original packaging must be unopened and undamaged
- All accessories, documents, and included parts must be returned
Returns may be approved for replacement, store credit, or refund at ERC’s discretion.
Shipping costs, customs fees, taxes, and return shipping charges are non-refundable.
Incomplete returns or items returned without original packaging or documentation may not be accepted.
Website Errors & Order Corrections
Although we work hard to keep our website accurate and updated, errors may occasionally occur regarding:
- Product descriptions
- Pricing
- Availability
- Shipping information
- Technical specifications
We reserve the right to:
- Correct errors or update information at any time without notice
- Cancel or refuse orders containing pricing or system errors
- Modify product details, specifications, warranties, or terms without notice
International Orders & Export
ERC serves both domestic and international customers.
Prices shown on the website do not include:
- Shipping costs
- Taxes
- Customs duties
- Insurance fees
If needed, ERC may assist with export documentation at additional cost.
Limitation of Liability
ERC shall not be held liable for:
- Delays caused by shipping carriers or customs
- Improper installation or misuse of products
- Data loss or business interruption
- Compatibility issues not confirmed before purchase
- Indirect, incidental, or consequential damages resulting from product use
Updates to Terms
ERC reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website or services constitutes acceptance of the updated terms.